The Disability Etiquette Training Company 



The Disability Etiquette Training Company



The men and women who guide our financial and investment decisions are charged with gaining and winning our trust in good times and bad.  They are required to have superb interpersonal skills.  And yet in all likelihood they have had only limited experience with the various Disabilities covered in The Disability Etiquette Training Company’s courseware.

This courseware is designed to sharpen your judgment across many different situations.  We cover handshake etiquette – that important gesture of greeting and respect – whether we work with someone who is Blind or in a wheelchair or who has had an amputation.  We give you ideas about managing in a client’s home where you will be confronted with what might be complicated family dynamics.  We help you think about important but often overlooked particulars, like what seat to choose or how to manage when one family member dominates the others.

This learning provides both knowledge and skill for optimizing relationships with people who have Disabilities and their families.  It will give you a new sense of empowerment in offering the best possible service and in feeling prepared to work with people who may have many different Disabilities so that you will feel confident to achieve both trust and clear communication in a spirit of integrity and goodwill.


A WBENC-Certified Women's Business EnterpriseThe Disability Etiquette Training Company is certified as a women’s business enterprise through the Women’s Business Enterprise National Council (WBENC), the nation’s largest third party certifier of businesses owned and operated by women in the US.

We recognize the commitment to supplier diversity that is embraced by corporations and government agencies today, and we can add diversity to your supply chain.

The Disability Etiquette Training Company is dedicated to raising awareness and skill to foster gracious and informed relationships among people of all abilities.



American Society for Training and Development

Matt Sapolin, Executive Director of the Mayor's Office for People with Disabilities who is also blind Linda Fitzpatrick, Director of The Disability Etiquette Training Company, speaking at a function with Hillary Clinton The Customer Service Agents at Avis Rent A Car have been trained on the proper etiquette for serving people with disabilities.