Educating Employers About People with Disabilities 

NYC Mayor Michael Bloomberg with CEO Linda Fitzpatrick


Mayor Michael Bloomberg with CEO Linda Fitzpatrick at the Awards Reception in Honor of the 18th Anniversary of the ADA, Gracie Mansion, NYC


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If you are unsatisfied in any way with our publications, software, online webinars or online courseware; we offer a full refund if you purchased the product(s) from our Website within the last 30 days.

To arrange a refund, please forward your e-mail confirmation (receipt) proof of purchase to

We will send you an e-mail to notify you of your refund eligibility based on the proof of purchase information you provided and product package you returned to us (if any). You must also destroy all copies of the software you may have made or stored in any place, as well as remove the software from any computers owned or controlled by you.

Once your request for a refund is confirmed, a credit will be processed to your credit card account within 2 to 7 business days following confirmation of eligibility. You will receive an email advising you that the credit has been issued to your credit card.

We reserve the right to modify this Refund Policy at our discretion.  Any such revision or change will be binding and effective immediately following the posting of the revised Refund Policy on the website.

If you have any questions concerning this policy, please contact our sales department at



A WBENC-Certified Women's Business EnterpriseThe Disability Etiquette Training Company is certified as a women’s business enterprise through the Women’s Business Enterprise National Council (WBENC), the nation’s largest third party certifier of businesses owned and operated by women in the US.

We recognize the commitment to supplier diversity that is embraced by corporations and government agencies today, and we can add diversity to your supply chain.

The Disability Etiquette Training Company is dedicated to raising awareness and skill to foster gracious and informed relationships among people of all abilities.



American Society for Training and Development